Incidents

Incidents
In PhishTitan, potential threats are called incidents. An incident can be flagged by the system or by a user using the TitanHQ for Outlook add-in. Go to...
Incident Flag Reasons
Flag Reason Description User Reported Phishing A user reported this email as phishing with the TitanHQ for Outlook add-in. User...
Incident Status Descriptions
Status Description Available Actions An email has been flagged by a user as phishing or clean using the TitanHQ for Outl...
Malicious Email Classification
PhishTitan scans emails and file attachments for potential threats and malicious content, which are called Incidents. The emails are classified into categ...
Viewing an Incident
Go to PhishTitan > Incidents. Incidents reported by a user are listed in the Action Needed tab. In the Resolved tab, you can see incidents flagged...
Incident Summary
The Incident Summary page shows all available details for an incident listed in PhishTitan > Incidents. The message header displays details about ...
Taking Action on an Incident
Taking action on an incident is also known as remediating an incident. Locate the incident you wish to take action on. See Viewing an Incident and...