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Status | Description | Available Actions |
|---|---|---|
 | An email has been flagged by a user as phishing or clean using the TitanHQ for Outlook add-in. This incident needs Admin attention and review. NoteIf the email has been sent to only one recipient and has been reported as phishing, then it is automatically remediated to the junk folder. | Remediate Mark as Safe Allow Sender Allow Domain |
 | Emails can be sent to junk in the following ways:
This email has been moved to the Junk folder for all recipients. | Mark as Safe Allow Sender Allow Domain |
 | Email Security has flagged this email as suspicious and applied a warning banner before delivering it to a user's Inbox. | Remediate Mark as Safe Allow Sender Allow Domain |
 | Administrator has reviewed this email and determined it is safe. Once marked as safe, the email is then delivered to all recipients with a banner marking it as safe. | Remediate Allow Sender Allow Domain |
 | Auto remediation has been enabled meaning that this email has automatically been moved to the Junk folder for all recipients. | Allow Sender Mark as Safe |
Incident Status Descriptions Print
Modified on: Tue, 27 May, 2025 at 3:31 PM
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