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Solution home Email Security (PhishTitan) Knowledge Base Incidents

Incident Status Descriptions Print

Modified on: Mon, 16 Dec, 2024 at 4:02 PM


Status

Description

Available Actions

action-needed.jpg

An email has been flagged by a user as phishing or clean using the TitanHQ for Outlook add-in.

This incident needs Admin attention and review.

Remediate

Mark as Safe

Allow Sender

Allow Domain

sent-to-junk.jpg

Administrator has reviewed this email and determined it was malicious and selected to move it to a user's Junk folder.

This email has been moved to the Junk folder for all recipients.

Mark as Safe

Allow Sender

Allow Domain

banner-applied.jpg

Email Security has flagged this email as suspicious and applied a warning banner before delivering it to a user's Inbox.

Remediate

Mark as Safe

Allow Sender

Allow Domain

PT-Actions-Marked-As-Safe.jpg

Administrator has reviewed this email and determined it is safe. Once marked as safe, the email is then delivered to all recipients with a banner marking it as safe.

Remediate

Allow Sender

Allow Domain

PT-Auto-Remediated-Label.jpg

Auto remediation has been enabled meaning that this email has automatically been moved to the Junk folder for all recipients.

Allow Sender

Mark as Safe


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