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Getting Started: Customer Admin
Welcome to PhishTitan! A Customer Admin who has been onboarded to PhishTitan by their MSP and received their login credentials can follow the steps belo...
As part of your PhishTitan setup an email was sent to the supplied email address with information to get started, including credentials for your Customer ...
After signing in for the first time, change your password and enable two-factor authentication (2FA) for your account.
See Changing your Password...
Note
The instructions below include information about tools that are not owned or managed by TitanHQ and are only intended as a guideline to help you....
Once a customer account has been added to PhishTitan, the account needs to be connected to Microsoft 365. This is done at the customer level of access and...
A non-delivery report (NDR) is typically sent to an email sender when a message cannot be delivered to let them know that an issue has occurred. Before cr...
As part of configuration, you need to create a journaling rule in Microsoft 365 to allow email flow through the PhishTitan service.
A journaling mailbox...
The rewriting of URLs with Link Lock is built into PhishTitan. Therefore, if Link Lock is enabled as part of your SpamTitan service, it must be disabled t...
An MSP Admin can follow the steps below to disable Link Lock for a customer in SpamTitan Skellig (9.00 or earlier).
Log into SpamTitan Skellig.
...
Follow the steps below to disable Link Lock for a domain in SpamTitan (8.00 or earlier).
Log into SpamTitan.
Go to Content Filtering > ...