The steps below explain how to remove a PhishTitan account using the Microsoft Compliance Portal.
First, remove the PhishTitan journal rule from your Azure account.
Go to the Microsoft Compliance portal and select Solutions >Data lifecycle management > Exchange (legacy) > Journal Rules.
Select the checkbox beside the PhishTitan journal rule and then Delete.
Change the NDR email address.
Select Solutions > Data Lifecycle Management > Exchange (legacy) > Settings.
Remove the NDR email provided by TitanHQ and replace it with a new email address managed by you.
Remove the Outlook Add-in for all users.
From the Microsoft 365 Admin Center, select Show All. Select Settings > Integrated Apps > Deployed Apps.
Select THQ for Outlook > Actions > Remove App. This will remove the Outlook Add-in for all end users.
Lastly, delete the PhishTitan Enterprise App, using either the Azure portal or Entra Admin Center.
Log in to your preferred portal, and go to Applications > Enterprise applications > All Applications.
Select the PhishTitan Enterprise App > the Properties tab > Delete.