1. Go to Settings > Administrators and select Add. The Add an Administrator window displays:

  2. Enter the following details:

    • Full Name: Enter the first and last name of this administrator.

    • Email: Enter an email address for this administrator.


      The same email address cannot be used for an MSP admin and a Customer admin.

    • Password: Enter a password for this administrator. Passwords must be a minimum of 12 characters (max. 64) and include one lower case character, one upper case character, a number and a special character.

    • Confirm Password: Confirm the password entered in the Password field.

  3. Select Add Administrator.